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In this article, we’re going to be telling you all you need to know about the WhatsApp Business App. If you’re running a business for yourself or for someone else, then WhatsApp business APP is just the perfect shot to get you started. This app makes it very easier for you to get connected with your customers anywhere and anytime, without the needing of meeting with them just to advertise your products and services. For the past few months, the world has been ravaged by the Covid-19 pandemic resulting in limited physical communication. So, with this platform, you can get in touch once more with your customers all around the world!
WhatsApp is the most popular messaging app used by more than 2 billion people in over 180 countries. This is a way users get the chance to communicate with friends and family irrespective of where they are. The download is free, with an adequate secure connection and reliable messaging. WhatsApp is also available on all phones and also all other devices with active internet connections. This application continues to grow and develop, and as well has already put in place another version of it called the “WhatsApp Business App.”
More About The WhatsApp Business App
WhatsApp Business App is no doubt, really good for small, medium, and large-scale businesses out there. If there is any complaint or product solution you’d like to help your customers with, this is just the perfect platform for it. You can create a catalog highlighting your products and services, and also use special tools to automatically respond to a variety of messages as regards your products and services.
Set up your business profile in a way to give your customers clear identification. Set up a clear address, business description, email address, and website. You can as well organize and customize your contacts or chat lists with labels, in order to easily access them whenever you wish.
You can create and customize a greeting message as a way of introducing yourself to your customers. Set quick replies so you can easily reply to your customers without constantly looking for the rightful words to use. You can also set an away message so that you’re not currently available or unable to offer them a response at that particular time.
Take your business further via the WhatsApp Business App, by running ads that click to your WhatsApp either from Facebook or Instagram. With this, you get the chance to start conversations with potential customers. Try as much as possible to increase your engagement and awareness with product recommendations and updates.