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About Uber Eats Account: Signing up for Uber eats enables your business to grow rapidly. Working for Uber eats requires you to get food and have it delivered to Uber users in your city. All you need to do is to work according to time to deliver your food to customers who are in need of it. So it’s a great opportunity when you partner with Uber eats, because your business intends to grow towards distributing to their local Uber network. This site has detailed things you need to know about the Uber eats account.
Uber is a modern transport that was found in San Francisco in March 2009. It has really grown to become one of the most successful drives in history, boasting more than 75 million active users around the world. So read further below to know more about Uber eats account.
More About Uber Eats Account
We’re going to take you through so you can know how exactly how Uber eats really works. At first, when you open Uber eats app as a customer, you’ll be required to pick an item from your menu and then place an order of your choice > when you’ve place the order, you’ll have to monitor the progress of your order through Uber eats app > then fulfill the order and present it to a delivery partner > the delivery partner then delivers your order to the customer.
How can I then Become a Partner?
In order to become an Uber Eats restaurant partner, you’ll first need to fill out an interest form which will be presented to you. Things required in the form are; your restaurant name and details, number of locations and estimated weekly to-go orders. If your restaurant meets the necessary criteria and a good fit with Uber eats app, then you’ll be contacted for a partnership with Uber eats.
How to Verify your Account
Due to security purposes, Uber eats app may request permission to access your phone’s camera. The image of your debit or credit card will also be scanned, in order to update your account info and verify your identity.
To scan a card with iPhone; you’ll have to tap the account icon and select “Payment” > then tap “Add Payment” > after that, click on “Scan your card” > then use your phone’s camera to scan an image of your card within the four-green corners.
If you want to scan with an Android device; click on the Account icon and select “Payment” > click the plus+ sign located at the top-right corner to add a new payment method > select “Credit Card” > then tap “Scan” > finally, use your phone’s camera to scan image of your card within the four-green corners.
How to Update your Account Information
You can update your name, email, phone number, and profile picture in your Uber Eats app. At first, you need to click the profile icon in the menu bar at the bottom of the app > then click on “Settings” > then tap “Edit account” > Click on the detail you want to change and enter the updated information > after that, you’ll be prompted to enter a verification code or current password to confirm your change.
A verification code is what that’ll be sent to you in order to ensure that you’ve made changes to your account. You’ll receive a verification code via text message on the mobile phone you used. All you need is to enter the code in your app to confirm the change.
But if you’re using an iOS device, a verification code will be sent to your email. All you need is to enter the code in your app to confirm the change. Not only that, a notification email will be sent to you.
After that, you’ll be prompted to enter your current password which will be at least five characters long in the app.
What About the Payments?
Yeah…cos I know that’s the most important question that hovers over the mind of someone reading about Uber eats account and wants to be partner.
Actually, you will definitely be paid for all orders for which you have prepared the food. If the order is canceled by the customer, the Uber eats support team will give you a phone call to verify whether or not the meal was made. If the meal was prepared, then you will receive your payment immediately as normal. But if the customer canceled before the order was accepted or prepared, you will not receive a payment. But reverse will be the case if the customer cancels after the order was prepared, you’ll actually get paid.
See Also: How to Create Uber Login Account
Making Deliveries on Uber Eats
Making deliveries varies from city to city and depends on delivery partner coverage and customer location. Once you join our platform, Uber will work with you to define the right delivery area for your restaurant.
As a partner, you have a sole control over the delivery staff. The restaurant partners are responsible for maintaining adequate insurance requirements and properly vetting their delivery staff using commercially reasonable procedures in their market including, where available, background checks or other screening methods. Not only that, the partner and delivery staff shall not contact any customers or use any customer information or personal data collected in the course of providing the delivery services for any reason other than for the purposes of fulfilling an individual order. Restaurant partners will provide evidence of such precautions upon request by Uber.
Sometimes a customer might decide to cancel an order. If such case occurs, what’s the solution? If an order hasn’t been accepted by your restaurant, the customer will have the option to cancel the order in their Uber Eats app.
If your team has already begun preparing the order, then the customer will need to reach out directly to the Uber Support to cancel their order.
If a customer cancels an order, you’ll receive a pop-up notification in Restaurant Dashboard. The Uber support agent will then call you to determine if you’ve begun preparing the food already.
Note: You will always be paid for orders where you prepare the food. Even if the customer cancels, as long as support can verify you made the meal you will still receive a payment for that order on your weekly payment summary.
How to Control your Order
When a new order comes in, your restaurant dashboard screen will show green flashes and a tone will play. The number in the circle on the flashing screen indicates the number of new orders you have.
So all you need to do is to click on the screen to see the order information > hand off the order to the kitchen > once the order preparing begins, tap the “Confirm” button, to alert the customer that the order is been prepared. Then you need to monitor your time when making your delivery whether you’re going to make the delivery or the person coming to pick-up the order.
You can actually delay an order if your kitchen becomes too busy and you see the need to delay because you can’t meet up to time. Go to the Uber eats app when viewing an order > just click on the “Help” button on the top right of the order page > If a delivery partner has not yet been requested, select “Delay Oder” to add additional time. If your kitchen finishes preparing an order, you can tap the “Ready for Pick Up” button to send a delivery partner to you.
Note: Keep in mind a pickup request will automatically be sent to a delivery partner when there are 7 minutes left on the clock, and once the request has been accepted or sent, whichever the case may be, you won’t be able to update your prep time anymore.
If you want to cancel an order, you need to take the following steps:
- Click on the “Help” button in the top right of the order info screen that you would like to cancel.
- Click on “Cancel Order” and provide the reason why you want to cancel.
- After that, the customer will then get a notification that his/her order could not be fulfilled.
Note: You need to make sure that you cannot prepare the entire order before cancelling. And also, you’ll not be paid for any orders you cancelled.
How to adjust Price of an Order
- If you want to adjust the price of an order, you need to click the “Help” button in the top right corner of the info screen.
- Then tap on “Price Adjustment.”
- After that, adjust the cost and tax rate of the order.
- You’ll need to give the reason why you want to make the adjustment.
- Finally, tap “Confirm.”
Note: If you would like to refund an item in an order after the food has been picked up by a delivery partner, you can contact the Uber support team.
Do You Wish to Delete your Uber Eats Account?
You’ll first have to verify your identity using the contemporary verification code. But this may require you to attach a phone number attached to your account.
One thing you need to note while trying to delete your Uber Eats account is that you need to clear all your payments before you can delete your account. And if you have an Uber driver account, deleting this Uber Eats account deletes both automatically.
When you delete your account, it will be deactivated temporarily for the time being. But will be permanently deleted after 30 days. Although Uber may retain certain information after account deletion as required or permitted by law. Maybe if you want to change your mind signing in again, you can just enter the site @ www.ubereats.com within the period of 30 days to restore it back.
About Uber Eats Account | Uber Eats Login